Okay
  Public Ticket #1685437
Update of Wordpress
Closed

Comments

  • Julie Rocher started the conversation

    Hello,

    The update of Wordpress doesn't work.

    Failed to install. This message is displayed :

    Warning: copy (/homepages/12/d739411438/htdocs/app739411676/wp-admin/includes/update-core.php): Failed to open stream: permission denied in / homepages / 12 / d739411438 / htdocs / app739411676 / wp-admin /includes/class-wp-filesystem-direct.php on line 243

    The update can not be established because we will not be able to copy some files. This problem is caused by inconsistencies in access rights: wp-admin / includes / update-core.php

    What should I do ? Can you help me?


  • [deleted] replied

    Hello,

    You need contact your hosting provider support to check permission settings of your files.

    Regards.