Okay
  Public Ticket #2485911
Update
Closed

Comments

  • tim_webwizzard started the conversation

    In past tickets I could see that someone had asked this before.
    Unfortunately your solution was not acceptable, so again the question:
    How can I update WPBakery (and other included plugins like Slider Revulution)? WPBakery says that the theme creator is responsible or I have to BUY a new version! That can't be, I bought a premium theme from you, if I can't update it, I have to delete it! I ask for a satisfactory solution.

    In addition, I can not distinguish PHP 7.4 (level up core plugin errors).
    When is that?


    Best Regards

    Tim

  •  141
    Alexander - support replied

    Hi, thank you for your purchase. You bought a premium theme that includes premium plugins. The plug-ins are updated with the theme update. We use an extended license for plug-ins which gives us the right to use these plug-ins in a premium theme. But we do not distribute the license for plug-ins. 

    Regards 
    Aleksander

  • tim_webwizzard replied

    hi, thanks for your message.
    That means I just have to wait for the next levelup update?

    greetings
    Tim

  •  141
    Alexander - support replied

    That's right, it will be in the coming days.

    Regards 
    Aleksander

  • tim_webwizzard replied

    very good, many thanks for the info.